> Eventually, we tried removing the dialogs altogether and the incident rate approached zero. If you take away the guardrails completely, it radically alters the psychology and game theory around user interaction. Imagine climbing a tall building with multiple layers of protection vs having none at all.

I think there's evidence and studies on this. IIRC removing traffic lights forces people to be much more alert, reducing accidents.

Fun fact: Bhutan is perhaps the only country in the world without traffic lights!