Where it's mattered for me has been in supporting family like my Grandmother. She's passed now, but ran Linux on her desktop for web and email for about a decade. I set it up for her after her Windows install got a nasty virus. I appreciated that she didn't have to learn that "Safari" meant "the internet" and so on. She didn't even have to know she was using Linux. Just how to get to the web. And Linux desktops made that a little easier for her, and less work for me.