I share this sentiment - I often get the sense that they struggle to prioritize their development efforts appropriately.

It baffles me that they don’t offer a way of creating my own JetBrains IDE from the pile of features available across their IDEs and other tools. I pay for the “all products pack” and have started to question whether it’s worth it. Even if I am working in an IDE like PyCharm, it’s not much work to also work with a pre-compiled language in the same project. The distinction between the different IDEs grows less so year over year.