I have difficultly determining what this company wants to deliver. I know what I actually give them money for.
It baffles me that they don’t offer a way of creating my own JetBrains IDE from the pile of features available across their IDEs and other tools. I pay for the “all products pack” and have started to question whether it’s worth it. Even if I am working in an IDE like PyCharm, it’s not much work to also work with a pre-compiled language in the same project. The distinction between the different IDEs grows less so year over year.
The only exception off the top of my head is .NET support, which isn’t available as an extension.
There are a bit too many lingering bugs in their product offerings, and they are branching out instead of cutting back and improving what's already there. VSCode is eating their lunch, and they seem to have focused to compete with the things VSCode does, for a while, and now on the AI race (like all companies).