I don't want to be too inflammatory but seeing comments like this are what's poisoning AI to me more than the crappy products themselves. Of course the apology would suggest that, it would be business malpractice not to. However the history of results with these things shows otherwise so why put stock in the apology letter and not what has happened.

Also, sure people want that, but that doesn't mean it's a valid thing to want without putting the work in and once again, the history of these things being used shows that they don't really offer that. They offer the *feeling* of that which is good enough to get people's money, end products be damned. You could say the same thing about herion, tbh: "There are many people who don't wanna feel the crappiness of life, and these dealers are offering it."