A big part of the problem is even finding this content in a modern corporate intranet (i.e. Confluence) and having a bunch of AI-generated text in there as well isn't going to help.
A big part of the problem is even finding this content in a modern corporate intranet (i.e. Confluence) and having a bunch of AI-generated text in there as well isn't going to help.
If you're at the scale where you have corporate intranet, like Confluence, then yeah AI note summarizing will feel redundant because you probably have the headcount to transcribe important meetings (e.g. you have a large enough enterprise sales staff that part of their job description is to transcribe notes from meetings rather than a small staff stretched thin because you're on vanishing runway at a small startup.) Then the natural next question arises: do you really need that headcount?
Notes are valuable for several reasons.
I sometimes take notes myself just to keep myself from falling asleep in an otherwise boring meeting where I might need to know something shared (but probably not). It doesn't matter if nobody reads these as the purpose wasn't to be read.
I have often wished for notes from some past meeting because I know we had good reasons for our decisions but now when questioned I cannot remember them. Most meetings this doesn't happen, but if there were automatic notes that were easy to search years latter that would be good.
Of course at this point I must remind you that the above may be bad. If there is a record of meeting notes then courts can subpoena them. This means meetings with notes have to be at a higher level were people are not comfortably sharing what every it is they are thinking of - even if a bad idea is rejected the courts still see you as a jerk for coming up with the bad idea.
Show me an LLM that can reliably produce 100% accurate notes. Alternatively, accept working in a company where some nonsense becomes future reference and subpoenable documentation.
Seriously, I wish to hire this person.
Maybe I am just very fortunate, but people who are not capable of producing documents that are factually correct do not get to keep producing documents in the organizations I have worked with.
I am not talking about typos, misspelling words, bad formatting. I am talking about factual content. Because LLMs can actually produce 100% correct text but they routinely mangle factual content in a way that I have never had the misfortune of finding in the work of my colleagues and teams around us.
A human law clerk could make a mistake, like "Oh, I thought you said 'US v. Wilson,' not 'US v. Watson.'" But a human wouldn't just make up a case out of whole cloth, complete with pages of details.
So it seems to me that AI mistakes will be unlike the human mistakes that we're accustomed to and good at spotting from eons of practice. That may make them harder to catch.
And that is assuming there even is someone out there, which isn't a given.
There is a reason meeting rules (ie Robert's rules of order) have the notes from the previous meeting read and then voted on to accept them - often changes are made before accepting them.