I'd try to speak to someone because who knows, but that's all.
And there's someone on the other side who is just like me but with a shitty job, and they get to tell me I have to pay full rate. I don't really care how polite they go about it.
This is funny because now you're making a point of being empathetic to the other party, while claiming their (lack of) empathy doesn't affect you.
I thought that was the whole deal about empathy. If it wasn't, then it's just being kind to the people you like, but with extra steps.
Does that apply to everybody or just customer service people?
How about your coworker, boss, teacher, spouse, children, parents? Say you make a mistake and they correct you by saying "Not like that, you fuckhead". That's no different to you than "Oh, oops, I think it's this way."?
Even a customer service person, if they correct you the first way, you don't mind?
I don't care that much about phrasing, not as much as others do.