Not if you’re an app developer on their platform, they make outbound calls to you. I’m sure there are other situations as well.
Google in particular is famous for making it impossible to contact a human. If Google calls you, before picking up, consider whether you truly believe you're lucky enough to be one of a handful of people in the world to ever get human support from them.
If you ever get a cold call from "Google Support", it's basically guaranteed to be a scam.
Very occasionally you might be making some poor customer support person's job harder, but the vast majority of the time you'll be hanging up on a scammer. You can be polite about it, but firm and brief. "It's my policy to always call back no matter what, nothing personal."
But I do agree with you. They can leave a message and a way to contact back if its important and I can take my time doing research. The urgency part is what's caught so many high profile people off guard.