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Re Humane Ai Pin - did you never receive it because you cancelled your order? Or did you never onboard? There's a bit of an unusual process with ordering the Ai Pin where it won't ship until you "onboard" i.e. set up your account/service with Humane

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What’s the goal of this? Front loading a frustrating web based setup, so the out of box experience can be smooth and seem magical? Is that the goal? Kind of like how Amazon can pre-register a Kindle with a user’s account if they select it while ordering.

You’d think this would be part of the order process instead of a completely separate and detached step.

I never onboarded. I should hunt through my emails though is what this makes me think of.

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