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The post speaks of a bottleneck. When a post goes viral and a flood of applications comes in, the number of Tylers remains at one. The queue just gets unmanageably long. It's definitely not ideal, but your acquaintance shouldn't take it personally.

That doesn’t mean you should ignore the applicants.

Provide a queue, say “we are working on it”, etc.

YC manages 1000x the volume and manages to respond.

It's a lack of professionalism or a lack of competence, pick your poison.

Sorry for your friend, but this is what you call anecdotal evidence.

That’s how investors work, nothing new.

Ghosting can happen at any stage, even after what may feel like a good pitch.

On the other hand if they actually get back and provide feedback, in case of a no, make a note of that investor as they are probably one of the nicer one.

Does that logic apply to companies who give workers applying for jobs no response?