Very happy to see an update from them. After a year of radio silence I was beginning to imagine the worst, and I didn’t feel confident referring founders to them.
An acquaintance (serious person, real company, great career, etc) just got completely ignored by Calm. Like didn't even respond to the submission.
Dunno what they're doing, but it ain't being serious.
Provide a queue, say “we are working on it”, etc.
It's a lack of professionalism or a lack of competence, pick your poison.
Ghosting can happen at any stage, even after what may feel like a good pitch.
On the other hand if they actually get back and provide feedback, in case of a no, make a note of that investor as they are probably one of the nicer one.