> The worst thing is most of them don't even have actual responsive websites. It's just a literal PDF download that you now have to keep panning left right on a tiny screen.
I could almost get into it if it were a large screen tablet mounted at the table, with a great UI, where you just tap, tap, tap out your order, hit submit, and poof your drinks and food arrive. Pop in your credit card to pay, and off you go! At least make good use of the digital user interface. Reduce inefficiencies like the wait staff having to make dozens of trips to collect your drink order, come back, take your meal order, come back, take your credit card, return your credit card.
But, no, they digitized the only part of the restaurant that already was working pretty efficiently in physical form.