My only negative with it has been the issue specific to 11th gens where the CMOS drains and eventually dies if the laptop is left unplugged for days-to-weeks at a time.
On the whole Framework handled the issue well, there was no permanent fix without soldering or replacing the board. The company was upfront, provided support, a replacement battery, and even published a how-to on modifying the mainboard after the fact. With a start-up I was expecting some bugs. This one was irritating but not a deal breaker. I think how they handled the problem and how they've proven their commitment to upgradeability through the 12th, 13th, and Ryzen boards speaks well of the company.
While I am extremely keen on the AMD versions that have rolled out recently, I can't justify the purchase when my current FW13 still works well enough.
The FW16 probably isn't for me but I hope it's successful. I really want to see the docking station that can double as an eGPU using the FW16 discrete GPU module. There was a prototype mentioned in passing about a year ago but it's been radio silence since then. I hope the success of Framework laptops and the growing market for gaming handhelds like the Steam Deck makes the modular eGPU concept a little more reasonable. It's still incredibly niche but one can dream.