If I went to my boss and I said “people are upset with our product”, he will bemoan me for providing un-actionable information.

If I went to my boss and said “this is why people are unhappy with our product”, then I’m bringing him something potentially useful.

My point is that I have no desire to read an article which from the headline seems to merely tell me “people are upset with something” as just about anything will upset someone.

If your headline indicates you’ll at least attempt to tell me why people are upset with something, that might actually be interesting.