While it's certainly a comical thought to imagine a business opening their doors and waiting years to onboard a single customer, that an upstream swiftly cancels on their behalf, it's nothing more than a far-fetched story that you're telling. Do you genuinely believe that both of these businesses exist to support a single customer?
Abuse complaints have to be valid. Submitting opinion pieces to our inbox is good reading, but beyond that, relatively pointless without links to actual unlawful content. I can't speak on behalf of Crunchbits since we simply lease hardware from them, but they likely subscribe to the same policy that most service providers do.