While it's certainly a comical thought to imagine a business opening their doors and waiting years to onboard a single customer, that an upstream swiftly cancels on their behalf, it's nothing more than a far-fetched story that you're telling. Do you genuinely believe that both of these businesses exist to support a single customer?

Abuse complaints have to be valid. Submitting opinion pieces to our inbox is good reading, but beyond that, relatively pointless without links to actual unlawful content. I can't speak on behalf of Crunchbits since we simply lease hardware from them, but they likely subscribe to the same policy that most service providers do.

It would be better to call a lawyer or the police. There's no AUP or TOS for the entire internet (aside from stuff that endangers the network itself), and I'm strongly opposed to any efforts to create one.