No it’s not. If the shitty company at your shitty job pays you to lie to people it is a matter of corporate policy. Of course the individual has some responsibility, but the corporation has more.
People are responsible for their own moral choices.
Again, that’s not to say that the person who did the beating isn’t also responsible.
What is the morality of working a customer support job to support yourself, if the company you work for gives poor customer support as a matter of policy/choice? Would that make you a bad person? If you do business with such a company, and make the mistake of calling for customer support, what would that say about you?
Why? Do you never ever lie?
Those corner cases have basically never come up in my life (stuff like the SS coming to your door and asking if you’re hiding Jews).
Most of the times people justify their own lying they’re wrong to do so imo.