Lying and dishonesty is a personal matter, not one of corporate policy.
Sure, the corp can create incentives, but it's always the individual's fault if they choose to lie.
Sure, the corp can create incentives, but it's always the individual's fault if they choose to lie.
Would that this were true. Hundreds of UK sub-postmasters will tell you of their experience of extreme mistreatment based on the UK Post Office lying as a matter of corporate policy.
My own incompetance in the call center was made up of two things: 1. Absolutely no training on the things in question 2. Absolutely no way for my corporate ID to allow access to details.
There weren't lies. Just things I couldn't do.
In some places, even if you can do something, you can't and keep your job. Sorry, but I'm gonna lie if it means my family eats that night. I expect you to do the same.
Why? Do you never ever lie?
Those corner cases have basically never come up in my life (stuff like the SS coming to your door and asking if you’re hiding Jews).
Most of the times people justify their own lying they’re wrong to do so imo.
People are responsible for their own moral choices.
What is the morality of working a customer support job to support yourself, if the company you work for gives poor customer support as a matter of policy/choice? Would that make you a bad person? If you do business with such a company, and make the mistake of calling for customer support, what would that say about you?
Again, that’s not to say that the person who did the beating isn’t also responsible.