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I think the recent announcement of OverflowAI [1] could work quite well in this way for a big company like that.

FWIW the announcement reads very boring to me but I guess I was expecting something else. Likely won't be super useful in a small-medium size company.

[1] https://stackoverflow.blog/2023/07/27/announcing-overflowai/

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It could be useful in a small company if you tie it in to how your software works with other software.

Even for things like support case generation for customers would be good... the customer interacts with the AI generating the ticket and gets the simple things like what you're running on and a more drilled down issue of the problem.

I get so many "I have problem, help" tickets with no information at all.

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