It's likely that in the area of content moderation and related matters, employee numbers do matter.

The parents did their job and gave the child's iPhone to authorities. Authorities followed up and gave information to Twitter then corrected the misspelling and gave that corrected information to Twitter.

Here's more info on Twitter disbanding it's Trust and Safety Council which addressed child exploitation as well as other matters https://apnews.com/article/elon-musk-twitter-inc-technology-...

And here's an article about layoffs gutting Twitter's Child Safety Team to the point of one person doing said work in the Asia-Pacific region https://www.wired.com/story/twitter-child-sexual-abuse-mater...