> Twenty-five days before the abduction, police sent a search warrant to Twitter to learn more information about the man police believe was grooming the teen. But they misspelled the username.
> When the police corrected the error several weeks later, Twitter did not immediately respond, police said.
> Five days later, the teen was abducted, according to prosecutors and the McConneys.
The parents did their job and gave the child's iPhone to authorities. Authorities followed up and gave information to Twitter then corrected the misspelling and gave that corrected information to Twitter.
Here's more info on Twitter disbanding it's Trust and Safety Council which addressed child exploitation as well as other matters https://apnews.com/article/elon-musk-twitter-inc-technology-...
And here's an article about layoffs gutting Twitter's Child Safety Team to the point of one person doing said work in the Asia-Pacific region https://www.wired.com/story/twitter-child-sexual-abuse-mater...
That’s not the only responsibility of online services when they know, or reasonably should know, of things like this.
Also, Twitter failed to respond timely to a legal request from law enforcement, so even on that basic level they fell short of their responsibility here.