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I think this era of thinking is over.

People judge apps by how they look more than how they work.

If it looks professional and good looking they give it more credit and chances than it deserves. If UX is good but looks are not airbnb/apple wannabe they tend to distrust it.

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I hold out hope that when the tool is in a market that delivers actual value functionality and usability still tend to win out.

I think that a lot of software is inherently low (or even negative) value and thats why shiny wins.

Could easily be dreaming tho

There is a market for good things anyways, but not sure how niche. I’m on your team tho

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