Here are the problems that I have constantly seen: - You can hardly track them

- There is no prior appointment made before delivery. You have to be on the lookout.

- Unreliable. They rarely keep up their time/day.

- You miss the delivery and its a whole different story - Calls back and forth is painful.

To me flipkart solves the problem by allowing me to track/mobile alerts. They usually call me up during delivery and have at times even met me where I was to deliver (away from home).

I think someone should start an outstanding Logistics company here :-) (Like Fedex/UPS).