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I am a bit surprised that you say courier services are poor in India. I think they are fantastic! They are extremely cheap, very fast within cities (my corporate package guarantees 24 hours within the greater bombay area and most packages from the morning make it by the afternoon), reasonable within the country. Insuring packages is cheap, you can arrange cash-on-delivery, signatures, etc.

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Here are the problems that I have constantly seen: - You can hardly track them

- There is no prior appointment made before delivery. You have to be on the lookout.

- Unreliable. They rarely keep up their time/day.

- You miss the delivery and its a whole different story - Calls back and forth is painful.

To me flipkart solves the problem by allowing me to track/mobile alerts. They usually call me up during delivery and have at times even met me where I was to deliver (away from home).

I think someone should start an outstanding Logistics company here :-) (Like Fedex/UPS).

Is your experience is limited to Greater Bombay area? Shipping to smaller cities and towns can be a whole different experience, not always a happy ending.

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