(No).
1. Your system does nothing to actually segment this specific group by their identity.
2. You are confident that the systems you have set up to reward good behavior and punish bad behavior are accurate.
If both of those are true, you know that even if the group is being disproportionately negatively impacted by some form of recommendation/moderation, that it is only because that group disproportionately participates in behavior that is bad for the platform. That isn't a problem. It would actually be worse for the platform overall if you did anything to appease that group.
That is exactly what Twitter's stance has been all along (in the pre-Elon era) and it IS a problem for the product because people being silenced due to their own bad behavior (example: misgendering transgender people) feel an injustice is being done. The rule-makers get to set the range of acceptable discourse on Twitter and those to the right of center have felt unfairly disadvantaged by the way it was done in the past.
Over time this has eroded trust in the product. Just because people aren't being labeled and ranked based on whether they are red team or blue team, the people deciding what "good" and "bad" behavior looks like on the platform have the power to disproportionately impact these groups.
And if we accept hat Twitter believes (or more accurately did believe) that misgendering people is wrong, who cares whether people who want to do it feel an injustice is being done? Would anyone say that deleting spam is an injustice to spammers? You break the rules and you get punished.
If one of the defining characteristics of a political/religious/cultural group is having a particular ethical view, then enforcing a contrary ethical view against them is disadvantaging them and discriminating against them. Now, it may in some cases be morally and/or legally permissible, or even justifiable, discrimination, but it still is discrimination, and it is still disadvantaging them.
> Would anyone say that deleting spam is an injustice to spammers? You break the rules and you get punished.
Worldwide, many jurisdictions have laws against discrimination on the basis of religion; although it is less common, some jurisdictions also have laws against discrimination on the basis of political belief. A law prohibiting discrimination on some ground, is evidence that some people believe discrimination on that ground to be immoral. By contrast, I've never heard anyone suggest that spammers should constitute a "protected class", and I'm not aware of any jurisdiction which treats them as one.
Some people believe that there is nothing morally wrong with discrimination on the basis of religion and/or politics. Other people think there is something morally wrong with it, but if there is a conflict between the right to be free from religious and/or political discrimination, and the rights of LGBT people, the rights of the latter morally ought to take priority. Spam is irrelevant to that ethical debate.
I don't think misgendering people is a "defining characteristic" of Republicans and if that is, the Republican Party is in a pretty sad state considering all the bigger problems in the world. And if that qualifies as a "defining characteristic", there are plenty of other counter examples of society accepting discrimination as you define it. Banning polygamy would be discriminatory against Mormons is one. You could even argue that a full abortion ban is discriminatory against Jewish people.
>some jurisdictions also have laws against discrimination on the basis of political belief.
Notably not in the US where Twitter is based and were most of these complaints originate.
Some religious conservatives are convinced that referring to a transgender person by their preferred pronoun is a sin, even a serious one, for which they will be judged by God. Even religious conservatives who don't personally subscribe to that viewpoint, see it as one they are morally obliged to respect and defend. [0] While that doesn't describe all Republicans, obviously there is a significant overlap between Republicans and religious conservatives. And for a devout religious person, their religious beliefs are one of their defining characteristics–they are a huge part of their life, even their very identity, who they understand themselves to be.
Even those conservatives who think it is okay to use a person's preferred pronouns, will adopt a much more restricted stance on the topic than many trans activists. Many will insist on it must be voluntary rather than mandatory, and defend the freedom of conscience of those who take a more conservative stance than they do – which is an expression of both religious and political beliefs about respect for individual freedom and conscience.
Some conservatives are willing to use a friend/colleague/acquaintance's preferred pronouns when interacting with them, but will refuse to do the same for a criminal in the news. Look at Wikipedia to see people who vehemently insist that you must use the preferred pronouns of a dead school shooter or executed murderer – and even if the family of the victims publicly objected to it, that wouldn't change their mind.
> Banning polygamy would be discriminatory against Mormons is one. You could even argue that a full abortion ban is discriminatory against Jewish people.
Prohibitions on discrimination are never absolute, they always permit exceptions – so the existence of exceptions is not an argument against the existence of the prohibition. And whatever the merits of those specific examples, they are actions, not speech. Society traditionally gives religious minorities far greater latitude with respect to their beliefs about what they can and can't say, than their beliefs about actions which aren't predominantly expressive in character. Jehovah's Witnesses who believe it is a sin to salute flags or recite pledges of allegiance, Quakers who believe it is a sin to swear oaths, etc.
> >some jurisdictions also have laws against discrimination on the basis of political belief.
> Notably not in the US where Twitter is based and were most of these complaints originate.
While the US currently lacks federal laws banning political discrimination, state and local laws sometimes do ban it, see [1]. Some of those laws are specific to certain contexts (e.g. housing or employment), and so may not be applicable to a social media platform such as Twitter. However, given increasing concern among conservatives about political discrimination, it seems rather likely that we'll see more state laws enacted on that topic in the future.
[0] Examples: https://www.gotquestions.org/transgender-pronouns.html https://www.ncregister.com/commentaries/stand-fast-on-the-pr... https://seekersguidance.org/answers/modesty/should-i-honour-...
[1] https://reason.com/volokh/2021/10/18/bans-on-political-discr...
Awwww. Too bad for them.
Or, they can turn around and try to impose negative consequences on the people who are trying to impose negative consequences on them. Which, one might argue, is exactly what is happening in several state legislatures in the US right now. And then the fight goes on until one side wins, or there is some sort of "peace deal".
But I wouldn't frame it as cause-and-effect like that: one side doesn't attack the other as a response to experiencing consequences; they attack the other pervasively at every opportunity, and sometimes experience consequences for doing so.
Let's stop treating this as "maybe there's a way to convince people", understand that there is no way to convince some people, and instead just win. Win, and keep winning, and use those wins to eliminate things like voter suppression and gerrymandering, and then never lose again.
And even if your wildest dreams come true–if you win too big, the other side may turn around and say "democracy isn't working for us any more". If it gets to the point that a significant minority of the population (say 20-40%) no longer believes that democracy is in their best interests, democracy's days are numbered. Especially if that significant minority has a great deal of wealth, influence and power. It could end in the peaceful negotiation of a "national divorce"–and there are many worst ways it could end than that.
> the other side may turn around and say "democracy isn't working for us any more".
They do that already, whether it's true or not. That's not a reason to decide to lose.
Please don't empathize with me, though. I don't need it :0
If that's a fair comparison – society's future isn't looking bright.
Don't be surprised if Hitler doesn't empathize with you either, you have only yourself to blame!
Likewise, if Twitter actioned people for saying "kill all men" or "all cops are bastards", this would be seen as having an obvious partisan impact.
The handling of trans issues is just one example to illustrate the problem here. People on the left think trans rights are human rights while people on the right think a lot of trans issues should be open for discussion, legislation, persecution, etc. I think if we're being intellectually honest most would acknowledge that as a country we are far from consensus on many of the details here (bathrooms, girls sports, etc), and yet Twitter's rules and enforcement actions behaved as if the leftist view of transgender people is the only valid and permissible view.
The handling of January 6 and the banning of Trump is another example.
These things are Rorschach tests; people apply their biases and reach very different conclusions about what should be done. I don't claim to know the solution, I'm just trying to sketch out the problem with the way things were creating a climate where a big segment of the US felt unwelcome and resentful toward the platform.
This presents a problem for the platform, since you can't afford to alienate large double digit percents of the population if your mandate from shareholders is to grow mDAU by any means necessary. In that context, having some metrics tracking in place to measure the impact of algorithm changes on democrats and republicans to see whether impact is disproportionate is a completely rational thing to do.
I see your point about losing users potentially but I would argue that Twitter’s intense focus on the US (as shown by the democrat/republican metrics) and trying to placate everyone is actually a negative for their business. There’s billions of other internet users outside the US. Shifting focus to serve them instead of focussing intensely on trying to please both sides in the US (and failing) would probably deliver better value for their shareholders.
It can be if the thing they're asking for is perceived to be untrue and the person being asked is a big stickler for that sort of thing. If you'll excuse me using metaphors on this sensitive topic: if someone wants to be referred to as "His Majesty" but is not actually the king then while many nice people will indulge him[1], some who care a great deal about the "correct" usage of noble titles won't.
[1] And it'll work out well! https://en.m.wikipedia.org/wiki/Emperor_Norton
And it doesn't even have to be such a crass example. What if a person is legally called Robert, but he's gone by Bob his whole life - is the stickler right if they insist on calling them by their legally given name?
I actually think that if someone genuinely thinks someone else is a pissface then it's their right to call the other person that. I also think that excluding such a person from your conversations may be sensible. This applies to pronouns too.
I think the main difference between my faction and the main trans activist faction is we don't think honest misgendering (done due to an earnestly held belief about the sex of the other person and some moral convictions against white lies) should be a firing offense.
This seems counter to what you wrote earlier:
> I also think that excluding such a person from your conversations may be sensible.
Let's say your a customer of a company, and an employee "honestly misgenders you", even after you've repeatedly asked them not to. What can the company and you do to exclude them from your conversations, without firing them?
Should a company also accept a racist employee calling customers the n-word? Is it acceptable to fire somebody for that?
In your comment, you said that we can just block the n-word. Why? Should it not also be up to the users offended by it to block those using it? I don't think people using the word should be on the platform, but I don't know where you'd draw the line.
> So you can't just create a rule that blocks everyone who says "He" just like you can block the n-word.
I don't think I've ever seen a single person suggest this.
> The problem is with the person assuming every single person in the general public should treat them as a friend and getting offended when a label that is applied to half of the population (neither as a positive or negative, merely as a descriptor) is somehow that bad of a thing.
I'm not sure what situation you're presenting here. Trans persons usually don't assume that the general public should treat them as a friend. What they assume is that "if I tell somebody I would like to be referred to with female pronouns they should do so" is a very normal thing to ask of somebody. I'm male, but if somebody erroneously called me female, I'd correct them. If they kept calling me female, I'd try to get them removed from the social situation I'm in. Why is this any different for a trans person?
> (neither as a positive or negative, merely as a descriptor)
This is a pretty bad line of argumentation. For racist people, the n-word is also just a descriptor, and they don't understand why they're not allowed to use it.
In the end, referring to somebody in a way they don't like is always a demonstration of power. By doing so, you're saying "it is okay for me to make you feel less welcome, because I won't suffer negative consequences from doing so". The only harm in making people feel accepted is an imaginary one.
Well said. I know someone who is a vegetarian and their old boss always referred to them as vegan. Seems minor because neither word is offensive, but after correcting the boss multiple times, she realized it was just him asserting his power. A prick thing to do.
The main difference is that the person calling you female likely doesn't have an honest belief that you are female, they're just trying to be a dick.
No, it is about what Twitter believes. That was what I was referring to with point 2 in my original comment. Not every customer complaint is valid. It is ok to hear a complaint and dismiss it without further investigation. Twitter doesn't have some obligation to get all of society to think its rules are fair.
It is fine for a company to tell some potential customers to "fuck off" as long as that company isn't discriminating against a protected class. Twitter isn't discriminating against a protected class here.
If Twitter thinks misgendering people is wrong, it is impossible to come to an agreement with a group that think properly gendering people is wrong without Twitter compromising its own morals. Twitter is allowed to stick to its own morals and tell the people who disagree to "fuck off".
Twitter has changed in that regard since Musk took over. You can pretty much say what you like on trans issues now, as long as it doesn't break other rules. Loads of gender critical feminists have had their accounts restored in the past few months - usually having been suspended for 'misgendering' or some such nonsense.
Would it surprise you to find out that this resentment is in fact, conveniently manufactured, politically useful outrage? Because it's simply not true on its face, and the only thing we need to know to understand this is to see that it took Trump launching a coup to be banned on the platform. He violated the TOS every day, and he was allowed to spread his message to his millions of followers by Twitter. You want to talk about unfairly elevating political opinions? Trump used the platform to violate citizens' first amendment rights, and we had to take him to court to get those rights back. Twitter didn't do shit to protect us from him.
But it's not just Trump. It's right wing political opinions writ large. Far and away from sinking right wing conservative voices, Twitter research found they actually amplify right wing voices in every one of their top 6 countries except Germany [1]. Yes, that includes the US.
Is your mind blown? Have you heard of this once? I bet all you've heard from Musk and right wing politicians is that Twitter is going hard on conservatives and deplatforming them. Blocking their messages. Being unfair to conservatives and right wing opinions.
Yet what has actually happened? Twitter was actually deferential to conservative voices! It boosted conservatives and right wing voices at the expense of liberals. How did this happen? This is conservative messaging 101: complain about bias loudly enough and the other side will go so far out of their way to seem unbiased, they will be biased in the other direction. Conservatives managed to complain so loud about Twitter being biased against them that you not only believe it, but reality is actually completely the opposite.
[1] https://www.theguardian.com/technology/2021/oct/22/twitter-a...
Of course, the man is essentially a walking “old man yells at clouds” meme at this point, so I’m not sure you should take anything he says with any merit.
There’s benefit of the doubt then there’s just… whatever the polar opposite of that is.
From that viewpoint, it does make some sense to use his account as measurement point.