A previous employer used it, and it was dramatically better than any other system that I’ve used.
It’s one of those rare providers that I’m happy to promote, and even more remarkable since it’s in a space that is traditionally awful.
Their FSA administration is total junk.
But otherwise it's been great.
For payroll they're a good experience, but I wouldn't use them for anything else.
You've tried reaching out to Human Interest, right? Your 401(k) provider should have direct access to Gusto engineers, but most likely, it's a problem on HI's side.
Maybe someone who works at HI will see this and chime in—but HI should be able to fix this.
This SVB debacle doesn't look good on them though.
Currently using gusto but curious.