I own both a VW/Audi EV (e-tron) and a Tesla. The dealer support for the Audi is extremely pitiful, the software in the car in the app is buggy and unreliable, and that is to say nothing of how bad the associated app is. The annual cost for the advanced features is absurd. The long range charging network is a disaster. I could go on.

I am by no means a Tesla fanboy, and Tesla has its own faults, specifically around build quality on the Model 3 (though the S/X are quite nice.) But it's a better EV in every way.