Not trying to be a troll or sarcastic, but there's really no way to get that sort of feedback to a company of Apple's size. Or, at least, there's really no way for individuals or small groups to get any impactful feedback to them.
I had a set of AirPods. I bought the AppleCare - which I rarely do. In a 2 year period I had 5 'fixes'. 5 replacements. In 2 years. PERHAPS having those sorts of metrics for them to review - an actual cost to their bottom line - wakes someone up to address quality issues. But... what do you do about the decline and usability in a settings panel? Stop using the settings panel? That'll show 'em! :/
I actually tried this 6 months ago and in no way found the Linux experience better than macOS even though I would on principle prefer living with an open source OS (I also don’t actually notice a lot of issues on macOS). Of course that was still pretty early for Linux on M1 so I’ll probably try it again in the future.