And the insane crazy moderation drives her up the wall. Just the other day, she posted an announcement to a private group, asking for parents to volunteer at the school. Almost immediately, Facebook removed it, because it contained "nudity". There was absolutely nothing in the picture but text, and a coloured background. It was obvious why their software thought it was "nudity" though – she'd chosen a pinky-peach background, roughly that of pale human skin.
Barely a week goes by when she doesn't complain to me about some mindless Facebook moderation inconsistency. If Facebook don't improve, eventually someone else will move in and take over that particular market segment, just like TikTok/Snapchat/etc have already taken over others.
With creating Facebook - maybe. But with trust to Facebook - I know many regular people who uses FB to run all kinds of local groups, and I never heard from one of the "we use FB because we trust Zuckerberg". His name may come up when something is not working or when people get randomly banned for nothing, but never in the context of trust. And, TBH, I can't remember anything Zuckerberg has ever done to make people trust FB more as a company.
PS: Oh, and nobody gives a flying about "Meta". The idea that people are itching for bad-graphics boring super-expensive gadget that would allow them to do something they never wanted to do... that's why this company is in trouble.