Thing is, if you ping experts in the privacy field (like Mike Bazzell, the former FBI OSINT guy who billionaires and celebs hire to keep their personal info off the internet), they will all say the VPNs are a very important tool to create a layer of privacy between you and the site you are visiting and also a good tool to prevent said sites from easily profiling you. No, they are not a panacea -- much like the security universe, the privacy universe requires lots of other active and passive behavioral and technological changes to properly lock things down to whatever standard you require for your threat model. But they are very much an important tool. For a small subset of people it's literally a tool that protects their life.
So yeah, it's a kinda a big deal if it leaks. (Which is why most privacy experts, were you to tell them you were sufficiently paranoid, would have you fire up a pfSense and link it permanently to a VPN service and then run a separate brand of VPN software on whatever device, so that you have two layers going through two companies.)