Then have a fun enough office to try and keep people around in an extremely high turn over industry.
It is what almost everyone is doing unfortunately who gets big enough to carry a team.
The best designers and developers also don't tend to want to do contract work like this.
From a design standpoint, my biggest gripe is with the first two sections on the landing page design. I mean, it quite literally looks like either the site is reselling (drop-shipping) or it's a knockoff scam. At no point did I get the impression of "brand identity" or "this product looks trustworthy".
Which means that the primarily source of sales for this product is word of mouth (reputation), and to be fair I wouldn't be surprised if this agency just realized that themselves and exploited the whole idea.
If reputation is how you get sales, then why give a shit about building a brandable design. A design that actually converts and is possible to measure in long-term.
Man, you’re really overpaying if you think an Indian designer would be $60/hr.
That would be more than the annual salary of a senior FAANG engineer.