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Comment by k1rcher | Hacker News Reader

Interested in this too, as well as how it compares to the Framework

I can't comment on the StarBook, but the Framework touchpad is really great. I had an early model that had a slightly annoying out-of-the-box issue where I had to click kind of hard, but after doing that it works great now. Two-finger scroll is super smooth, and it properly detects 1/2/3 finger gestures, etc.

I think my frame.work is doing the "kinda hard" click thing too. Did you just break it in, or change something mechanically? I mostly use the keyboard, so it's a very minor annoyance to me.

ah yes, let me find the instructions!

EDIT: this is what fixed it for me:

> Pressing the bottom center of the touchpad firmly a few times has resolved the issue in some cases.[1]

Said in a slightly different way:

> There were also a small number of early units produced that may have contact issues on the physical switch on the Touchpad. Try pressing the bottom middle of the Touchpad firmly a few times to see if that resolves the issue. If it does not, please contact Framework Support.[2]

[1]: https://community.frame.work/t/known-issues-on-early-framewo...

[2]: https://knowledgebase.frame.work/en_us/touchpad-not-working-...

Looks like after a few _hard_ presses the problems are gone. Thanks!

Awesome! super glad to hear it. btw framework support is really great. I've opened a couple of cases with them and they're super helpful

Yeah, I had the same experience. They reply super fast and with no bs. As a support engineer in the past life, I really appreciated it.

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