Boarded a plane today. Me and my son both have pre check. His digital boarding pass didn’t have pre check on it. They sent him to regular security. I walked through with his paper boarding pass (we got when checking luggage), so he had to go get another one. His second boarding pass had pre check on it. Whatever this system is, this is ridiculous. These tickets were bought together, and our numbers were entered correctly.
I half wondered if there was a technical glitch when generating his boarding pass. Like, an unavailable API endpoint.
My latest “check in” story. If you don’t have pre check on your digital or paper boarding pass, request another. And remember to check.