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Comment by malinens | Hacker News Reader

We have very basic free tier (allowed to send up to 3 emails per day for each mailbox if mobile phone is validated). We haven't deleted any validated domain for 15 years and will not do it in the future. We have also option to import all your mailboxes from gmail with google admin credentials.

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Looks nice, I looked through the FAQ and couldn't find anything, can you tell me where the servers are located / hosted?

We self host everything ourselves in Latvia (EU country). Mostly in biggest data centre here (DEAC company). One of DEAC data centers is located in former Soviet nuclear bunker so your data is quite safe ;)

Thank you for the answer! Selfhosted in Europe is what I guess I hoped to read. The soviewt bunker is a bit cringy but nice touch. I really consider switching - I just registerd a free address to play with the UI. Is there anything specific I should watch out where the freemium differs from the business plan?

Most of the servers are actually in newest DEAC data centre and not the one in the bunker. The biggest difference I can think of is sending limit. You get the same support even if you are free user (human phone support, support chat, contact form). IMAP access (with custom password) will be enabled only if you validate mobile phone number (Anti spam measure). Our files storage has limited parallel download limit for trial/free users. We also have native iOS/Android apps

I just tried to sign up for this after my failure to set up iCloud email, but the signup screen tells me my 100 character random password is weak and the continue button doesn't do anything. Starting to think I've been cursed by Google.

OK, I've passed that hurdle by using a much weaker password, but now I'm in, I've paid for five users, and I've validated my domain, it won't let me create any users. When I click on the Users & Inboxes section it tells me "The minimum requirements to create new users are HTML or TXT validation" and right under that it shows my TXT record as validated. And I got several emails from you telling me that it was validated.

I found the issue: we had only 32 char limit for passwords which is quite silly nowadays as password are always hashed. We have removed this limitation and soon will release the change in prod

Lovely. Just to let you and others know, everything is now working perfectly and I'm already recommending you to other free G Suite refugees.

Hi. I will check password and validation issues in monday morning. You can try to click validate (Recheck validation) button manually if there is problem with domain validation by CRON

We use zxcvbn library for password length check. I will test some longer passwords

This seems like a brilliant opportunity for you folks to collect a major number of freemium businesses including 5 of mine but I agree with the other commenter that the low level of disclosure isn't comforting at all.

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