Sure, VR is already solving very specific and niche business problems. Using AR on a factory floor (e.g., Google Glass) seems like a great application. Maybe very soon VR conferencing will be a smooth experience.
The biggest problem with these technologies is that they take up so much of your viewing area. With traditional VR you can't see the outside world at all. Whatever AR solution comes out will have to find a way to be both useful but unintrusive to your peripheral awareness.
The second biggest problem with VR/AR hype is that it's a solution looking for a problem. There isn't really anything we can't do on a laptop that VR/AR tech enables for non-gaming software. Everyone's been predicting the demise of the PC for decades now and it never quite happens, because that method of computing is so versatile.
What does VR provide for a business that it can't get in a Zoom call with a webcam? What will I be able to do in VR that I can't do via a simple screen share?
I just can't really imagine it supplanting even 5% of what we do on our phones and laptops. VR/AR will hit a plateau for the similar reasons that smartwatches haven't replaced our smartphones.
I love my VR system for what it is – a fun way to play video games. This article even seems to focus on the video game aspect, but it's predicting total takeover of the computing space by virtual reality. Put me in the camp of "skeptical."