I also found it striking how the post is emphasizing how important transparency in asking questions is which might or might not reveal the intelectual qualities of the person asking, but then failing to be that transparent towards both the clerk and the reader of the blog post about the internal thought process.
If one would like people to learn, enlighten them. :-)
That lack of transparency seems to be a theme. I have difficulty with blood draws as well and I have never encountered a health care professional that didn't immediately switch to "ok, which arm is usually best" mode.
In the end, every single one of the patients was correct. Anyone who typically had problems with blood draws knew their problems well.
Yes, most nurses listen. But there are enough out there that don't that I've seen it multiple times.
I've said nurses, but I don't actually know their professions.
Fair, it could just be my experience as a middle aged, white male coming into play here.
I ended up with hundreds of parking tickets, for all different makes and models of cars.
I quickly learned you get nowhere telling someone over the phone the ticket isn't yours because it's for a completely different make and model.
I simply asked questions.
What is the make and model on the ticket?
What is the make and model of my registered car?
Oh, they are different, why do you think that is?
Questions are sneaky.