Massachusetts couple suing eBay after employees harassed and stalked them
bostonglobe.com
bostonglobe.com
Makes me think of the series DEVS where a big Silicon Valley company also uses their security force in a similar manner, I never thought that would be the part that was the most accurate.
It's scary that this happened at Ebay, I dread to think what kind of shit a company with the funds of google or facebook could pull off.
But this case is just one step above all that. Who knows what these employees and executives did to others before, I hardly believe this was an isolated case at eBay.
I'm honestly surprised that any company would still do this sort of thing to critics after how that turned out back in the 60s. When the harassment of Nader was discovered, it put extra momentum behind the push for car safety legislation that cost the car companies lots of money and saved countless lives. Nader was then able to get lots of additional consumer safety laws passed in the 70s. Maybe they just think themselves so powerful after decades of successfully buying politicians that they think they can now get away with this kind of thing.
Nowadays, what drove Eli Black to his suicide is considered “business as usual” and is no bar to someone being CEO, staying out of jail, or even elected President.
https://en.m.wikipedia.org/wiki/Eli_M._Black#Personal_life_a...
There's not a single aspect of social opinion that can't be turned into a heated flame war, and stoked for what it's worth. Be that external powers getting this country to consume itself, or internal ones avoiding the formation of a coherent mob.
That's famous. GM had a private detective follow Nader around. He followed Nader into the US Capitol. (Anyone could walk in back then.) Private detective discovered by Capitol cops. CEO of General Motors subpoenaed to appear before Senate committee on national TV.
You just can't make this stuff up.
Me too. Sometimes I see these ideas in science fiction. I remember one black mirror episode where a tech company knows more about a suspect than the police. It's really unnerving watching them casually reveal all sorts of information, even the authorities seemed surprised.
Even worse is thinking about the resources governments have and the numberless ways they can abuse these powers.
Imagine if the cops had been menacingly tailing these people for an equally BS reason, what would their recourse be?
Edit: ... Holy shit. I think I just described 1984 without realizing it.
Thankfully no black vans or ominous packages in the mail (yet).
Not sure if there’s a more detailed account elsewhere.
This was my first thought when I read about the eBay accusations last year. That said, I've worked for a broad spectrum of Bay Area companies and I think pretty much everything environmental and atmospheric in DEVS was accurate. It was a better take on tech companies and their personalities than, say, "Silicon Valley," and watching it gave me a lot of uncomfortable deja vu. Highly recommended if you are in tech, ever watch TV, and haven't seen it.
Ebay is a ~$46 billion company. Yes, that pales in comparison to Google or FB. However, when it comes to going against a couple, any of those three have in essence infinite resources.
In the middle of the last decade, I moved from a town to which I had just moved, in order to get away from a stalker. I wound up moving into a celebrity's house: a multi-room unit. I listed a room for rent on craigslist, and was contacted by someone closely connected to this celebrity. That evening, I used FB DM to contact an old far away associate about an unrelated matter. The next day at a local coffee shop, a couple sat next to me and started loudly discussing both this potential rental share from the connected party, as well as the content of that private DM.
This was extremely unsettling. If you've never experienced this multiple times, it's difficult to convey how traumatizing this is. I started to question my own sanity/vanity/mental health. "Maybe I'm being self important. Maybe I have an undiagnosed mental illness." This caused me significant life damage, because it was not the first nor second time (nor the last time) that such an unattributed event occurred.
I still don't know if this was due to a corrupt FB insider feeding celebrity friends, hacking, shoulder surfing, or what. FB insider is the most logical guess. I sought help from the local tech community. Shortly thereafter, my landlord and his associate wound up threatening me -- seemingly out of context, but in a pre-meditated fashion -- with murder. Then, I was threatened by a friend of this celebrity when he promised to ruin my career if I "talk(ed) about what happened". This was highly traumatizing; I was alone, scared, and silenced. I eventually talked about it on FB. Thereafter, I was retaliated against with threats of violence and defamation from a local gang member. Based on these escalations, it seems exceedingly unlikely that the initial stalking/harassment was due to my imagination running wild.
In a seemingly unrelated matter in the same timeframe, I was stalked and targeted by two men, related to my failing startup. This occurred at a large, well-connected public establishment, also using supposedly private data (ostensibly gleaned from email this time, related to contractual matter for new client in the five figure range).
There were other incidents of harassment that occurred thereafter, particularly during the last administration. I live in an area with heavily polarized political leanings and entrenched long term racial/cultural tensions.
I did contact the police, who were unresponsive. After extensive complaining, I eventually did catch the attention of the FBI, who did offer to help, but it's been a long time and the damage is long since done, with little hope to prove anything. Testimony alone is insufficient to prove a pattern of malicious behavior by others. I've also had traumatizing experiences dealing with attorneys and courtrooms and don't wish to pursue civil action anyway.
These incidents occurred in a small, tightly knit community to which I was a total outsider transplant.
Some of this stuff is pretty dark. Mailing them spiders was bad enough but then mailing a married couple books on how to deal with the death of a spouse? jfc.
But yeah, again, I’m surprised I hadn’t heard anything about this at all, I mean the firing of an ebay ceo for stuff like this, I feel either the story was buried, I just glanced over the articles, or it was just lost to the noise of other news (which, given the timing of other stuff happening this is probably most likely what happened.)
Wild though!!
Couple harassed by eBay execs tell their story for the first time - https://news.ycombinator.com/item?id=28021067 - July 2021 (5 comments)
eBay’s Cockroach Cult: The Story of a Stalking Scandal - https://news.ycombinator.com/item?id=24598144 - Sept 2020 (107 comments)
Inside eBay’s bizarre campaign against a blog critic - https://news.ycombinator.com/item?id=23629056 - June 2020 (136 comments)
Six eBay executives and employees charged over alleged cyberstalking campaign - https://news.ycombinator.com/item?id=23529035 - June 2020 (207 comments)
It's disgusting to think that these guys will get out of jail pretty soon. I would rather hire someone accused of a more "serious" crime than these twisted ex ebay execs (depending what it was) because this is just pure twisted malice.
And the Egg Board is run by the government! -- "The emails all came to light because the American Egg Board is technically part of the government. It's funded by the egg industry, but it's run by the U.S. Department of Agriculture."
I don't disagree with the content of your statements, but debating whether the government organization's concerns had merit seems like it misses the point of this discussion.
> eBay’s team knew it was in trouble, according to their own messages
"Ah yes let's stalk these people and just hope they don't decide to take down the license plate." I guess I shouldn't be surprised that people doing awful things have an awful plan, but that's pretty dumb.
Worse, often that's true.
That goes double if the corporate culture tends to be very personality-cult-y, where executives have even more intense power than simply their position in the management chain.
What gets me is that, once again, the top of the chain managed to slide with few consequences. The low-level goons who carried out the attack of this couple got punished, while the exec(s) who ordered it either skated completely, or bailed out with a golden parachute. Truly a consequence-free environment.
All the Etsians that I'm still in touch with were horrified and outraged when we learned of this story.
I'm not going to pretend we didn't roll our eyes from time-to-time when a new article came out that seemed exaggerated, but the thought of retaliation never crossed anyone's mind.
I'm pretty sure we would've been summarily fired if we had even made contact with Ina, let alone any of the psycho shit outlined here.
Vandals staying at the Ritz? That's classy.
Our society is unjust, unfair and unsustainable. The longer we allow this to continue, the greater the pain our society will experience in the future. We never left the Dark Ages, we are an immature childish and selfish species.
Usually this kind of shit ends with, at most, some low-level employees getting thrown under the bus, a manager or two "stepping down" with a generous severance package, and a quiet hush-money settlement to the victims.
Here, multiple directors and senior managers were fired outright, slapped with criminal charges, and IIRC at least a couple of them are doing prison time as we speak.
>The investigation also found that former CEO Wenig had made “inappropriate communications” but did not have advance knowledge of the harassment and stalking. Wenig, who was not charged, was allowed to resign in September 2019 with a compensation package worth $57 million; the Steiner scandal was a “consideration” in his departure, the company has said.
These morally bankrupt parasites somehow get in situations where they get rewarded when things go well and when things go catastrophically wrong under their watch. I wonder what you would have to do as a CEO to actually get fired without getting a huge sack of cash, murder someone in broad daylight?
It's clear to me that I don't really understand companies. Why give him such a huge exit package? Why would any executive get an exit package? What is the benefit to paying them so much money to leave? Why do most companies do this?
Board members tend to be, have been, or be related to CEOs. So, it is largely a matter of class solidarity. A norm of "CEO always wins" is good for them in general, even if it occasionally makes bad publicity. Bad publicity doesn't really cost them anything, anyway.
Boards and corporate officers ganging up against the interests of the stockholders is an old story. Nobody seems to have a solution, or to know how to put one into practice. Typically there is no one but a Board in any position to act on any idea.
200 years ago, if the people in power were acting up, the people had the capacity to act...and they did. Heads fucking rolled. And not just some heads, but a lot of heads. Present day, the state is more powerful than people 200 years ago could even begin to conceive of. We have trillion dollar companies that literally do whatever they want. The people have little recourse to do anything anymore (there's a panoply of reasons as to why that's the case, but that's besides the point). We inherently know violent resolution is not the way to go...but let's be honest: nonviolent resolutions aren't working anymore.
The rich have always had disproportionate power, but historically there was a lot more top-down violence. When the US started out, it was generally only land-owning white men who could vote, a pretty small proportion of "the people". It took decades past your "200 years ago" to get a vote just for the minority of people who were white men, and it was a very bumpy process. E.g.: https://en.wikipedia.org/wiki/Dorr_Rebellion
It wasn't until about 100 years ago that a majority of "the people" could even vote, and it was only 50 years ago that saw voting and economic rights applied reasonably equally to a majority of "the people".
Or we could look at actual attempts at "the people" having a modicum of power: labor organizing. The US has a rich history of anti-labor violence: https://en.wikipedia.org/wiki/Anti-union_violence_in_the_Uni...
I am happy to complain about what's going on today. But as bad as, say, Amazon is about union organizing, we shouldn't pretend that it's (yet) as bad as it was for most of America's history. And part of what makes today better is a strong-enough set of governments to push back against corporate malfeasance. As the police in this story clearly did.
Until very recently, the idea that those with power could not use that power to extract whatever they could from those without power was laughable. And the shit that the common folks had to deal with hundreds of years ago makes the worse harassment of today seem completely benign. Hell, mass murder to make a few bits of extra gold was common. And no one really batted an eye. Sometimes society not only condoned it but celebrated it.
Not to say that harassment today should be ignored. But harkening back to the good old days that never were is not, IMO, the way forward.
Short story is that this was a private agency that openly offered services like the ones performed by the Ebay contractors, all the way to the point of directed murder, and did across decades, within living memory.
Nowadays, such services are offered mainly in war zones, by companies like what used to be called Blackwater, later Xi, run by Erik Prince, brother of Betsy de Vos. So there is still a market served, just a bit more circumspectly. But nobody who hires them goes to jail, and they don't either.
[0] which, again, it is worth noting that free speech is what gives them the right to control what is on their platform.
Freedom of speech and freedom of the press do not include a right to use somebody else's press. Or the right to override somebody else's freedom of association.
That's the inconvenient thing about rights: other people have them too.
ARRRGHHH. I want to know what happened, but for some reason the author decided I need to know their origin story. I completely zone out when this BS comes up. Give me signal. This noisy stuff is worthless to me. Keep the origin story for the eventual movie adaption or something. Why are news like this these days?
I think it's safe to say that it was some rogue eBay employees doing the harassing rather than official eBay sanctioned harassment - but there must be something wrong in eBay communication/policy for this to have happened.
What astounds me is how incompetent this all was - a combination of online and real world harassment is going to get law enforcement involved and the paper and online trail is going to get you found out.
I think execs, hotels and cars go beyond "Oh isn't it terrible what these rogue employees did" and ebay shares some liability. If a company decides to dump toxic waste in the river because the CEO commented that he was unhappy with how much cleanup cost, they don't get to hide behind "oh, well the CEO was just frustrated with costs, its really some rogue maintenance manager and his employees decided to redirect the waste so we're not at all liable, just the employees"
It's deplorable that eBay and other large firms run 'anti PR' campaigns against their detractors - but there's a big step from that to physically threatening people and sending pigs heads to them through the post.
Props to the Natick police for what seems like good, competent police work. A lot of local police would have blown this off.
Agreed. But the fact that the paper trail was so easy to follow makes me think this wasn't a corporate conspiracy - you don't need to break the law like they did to intimidate people - look what Amazon did when the Alabama union vote was happening. Any large company can stay within the law and get away with murder.
If I was a CEO and really wanted to do this illegally, I'd hire an external 'security' company to do the dirty work. The payment to them would be legitimate for some security consultancy/background checks etc and the security company would use 3rd party contractors who know they'll get paid to keep their mouths shut. You don't use your own employees charging items to their company Amex.
The NLRB seems to disagree with you: https://arstechnica.com/tech-policy/2021/08/amazons-anti-uni....
The NLRA has relatively toothless penalties, yes, but that's a separate issue.
"Will no one rid me of this troublesome priest?" -Henry II
Them more things change, the more they stay the same. -Unknown