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"Thanks for bringing this to our attention, @TheSofaaa . We believe this is due to a technical bug, which we are actively investigating. We apologize to you and any other drivers who may be impacted, all of whom will be fully refunded."

But the OP also has a screenshot(1) of Uber's fare review saying they were in fact charged correctly. So the review process is broken as well?

^1 https://mobile.twitter.com/TheSofaaa/status/1399079166046314...

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the fare review probably triggered the same bug

The verbiage specifically says "your fare was within our estimates", but wouldn't negative fares at least be flagged as out of range?

The fact that one of the most important parts of the billing system of a billion dollar corporation lacks >0 check is really bizarre

Maybe they have to use negative fares for some reason?

Negative fares for what tho? Taxis have a minimum for just getting in the car. Seems like Uber could figure out some minimum so that the driver isn’t being charged to work. Is hostile design with complete disregard for all users.

Yeah I think that usually is how it works. The question is how many of these mistakes have happened.

I'd guess the fare review only covers the $9.06 listed as fare, and not the service fees/net earnings

That's not a review.

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