Context: my career went dev (not long) to consulting to product (most time) to executive management (current).
Context: my career went dev (not long) to consulting to product (most time) to executive management (current).
I frequently cringe when I see this playing out with people I meet. It makes me so uncomfortable that they're following a ruleset when communicating with people.
Anything must be done with authenticity. The book is really clear and even addresses that you simply can’t do it all the time. It illustrates the need to take the time to build relationships and, critically, listen. Don’t fake it.
Avoid any “SparkNotes” version of this book. It deserves a full read/listen. Although it’s decades old it is pragmatic and touches on topics like social proof and network effects before they were mainstream.
One should have respect for them.
No, we there’s no mechanisms behind reciprocal smiles for instance?
Or no, they don’t play role in our survival?
Or no, we shouldn’t respect them?