I often tell people when they ask for company/product recommendations that I can only really recommend somebody after they've screwed up.
Any company can deliver product without hassle, but the ones you want to trust are the ones who handle mistakes properly. In this case, I just lost all my confidence in Ubiquiti because they've done the worst thing when it comes to maintaining my trust, lie and deceive.
But it seems that's been getting more and more difficult. Yeesh.
Am I missing something with all these comments talking about “needing” a cloud account? I have two of their APs and a USG, and I don’t do anything in the cloud. I have a Cloud Key on my network, but that was just for convenience. I could’ve run their management software locally.
That said, my UAP-AC-PRO at home has been on the fritz lately and I'm a bit lost on what I should upgrade to.
This news comes on top of a lot of issues I've had with them lately, mostly around firmware updates and broken promises.