I'm pretty sad about this because I personally liked Ubiquiti products and the quality of them.
I often tell people when they ask for company/product recommendations that I can only really recommend somebody after they've screwed up.
Any company can deliver product without hassle, but the ones you want to trust are the ones who handle mistakes properly. In this case, I just lost all my confidence in Ubiquiti because they've done the worst thing when it comes to maintaining my trust, lie and deceive.
But it seems that's been getting more and more difficult. Yeesh.
That said, my UAP-AC-PRO at home has been on the fritz lately and I'm a bit lost on what I should upgrade to.
This news comes on top of a lot of issues I've had with them lately, mostly around firmware updates and broken promises.
Am I missing something with all these comments talking about “needing” a cloud account? I have two of their APs and a USG, and I don’t do anything in the cloud. I have a Cloud Key on my network, but that was just for convenience. I could’ve run their management software locally.
I've grown into many of the ER features over the years. Also fun fact - the storage is literally a USB flash drive plugged into a standard USB-A port under the cover! (which is totally upgradable). I will forever be impressed with this product.