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I have heard horror stories about declined credit card payments for things like extra storage or premium YouTube causing people to be locked out of their accounts with no recourse. Due to this, I am afraid to pay Google in case things go wrong, so I use competing services instead.

This is why I refuse to use google for most services. Support is absolute garbage.

I was debating whether to purchase extra storage for Google Apps email as I am getting close to the 15GB free limit. I decided that I would pay Fastmail instead.

Then you're in luck, because Fastmail's $5/month option has twice as much storage as you're using: $30GB.

I'm such a fastmail cheerleader that I feel like they should comp my account. But I love them.