Similar issue if you cancel your GSuite account.
I cancelled my account and was still billed for it, but now there's no way to contact support since I don't have an active billing account.
I cancelled my account and was still billed for it, but now there's no way to contact support since I don't have an active billing account.
Then you're in luck, because Fastmail's $5/month option has twice as much storage as you're using: $30GB.
Chargebacks seem to be appropriate when you truly no longer want to do any future business at all with a particular company - it might not be limited to just "G suite" or "GCP", or "AWS" or "Amazon", but the whole conglomeration.
Obviously YMMV, I'm sure people have had divergent experiences with this. I've always personally been able to get things resolved eventually through chat/email/phone, but I trust that not everyone has the same luck I do.
Was I willing to cut off the New York Times like this when all other means of canceling my subscription failed? Sure! Result: powerful, but not in need of breaking up.
Would I be willing to do this with YouTube, for fear of what it might do to my Gmail account, a service that is seemingly completely unrelated? Good God no, which is one reason I never signed up for a subscription. Result: absolutely needs to be broken up.
Just don't try to use that card number to sign up for any other Google product.
On the other hand, that charge might just be the outstanding balance when you cancelled, so it might be legit.
In my country (France) you can call your bank, declare that a fraud is going on and it then becomes their problem.
They will usually issue you a new card and call it a day.
I had a problem with a [very well known US-based bank] credit card where a re-curring monthly charge that I wanted stopped.. wouldn't be stopped by the bank because I had authorized the recurring charge at the outset.
Bank told me to contact the entity charging me, and when I said I couldn't reach them (which was true) and they didn't respond via their support channels, bank said I was SOL.
When I said I no longer authorized these charges, bank said I was SOL.
For a $10/monthly recurring charge, the bank wouldn't help me. So I used the same call to close all my bank accounts & credit card and moved my savings account funds to another bank account.
Bank still wouldn't do anything about that recurring charge.
It is then up to you and the entity which wants to charge you to settle the case, but the bank will not issue the money.
Being able to at least email google support would resolve this.
I was referring to the fact that you are being defrauded, which I understood as "being defrauded and loosing money".
I use GSuite since 2004 and the more I read about support the more scared I am. Good luck.