I like their new nameliquidate service, a reverse auction for domains. I usually post domains there that I’m not going to renew.
They also do some cool organizational stuff and are pretty transparent.
I had many of issues over the years that were flawlessly solved with Dynadot chat support. Issues I was unable to fix with NameCheap (who has all customer support team in Eastern-block of Europe, so "made in America" does not apply), and also GoDaddy gave me issues. Besides I had a small back-and-forth battle here on HN with Namecheap CEO (I won), but needless to say it showed how unprofessional and childish the CEO of such popular company can be.
Also Namesilo is gaining some traction. Reliable, worth trying, but no chat help.
And re: Namecheap CEO's behavior - that's quite sad to hear. Nonetheless, my experience with them has been mostly positive though :')