I take it as a deceiving advertising.
Teddy from Namecheap
I for one am glad of this upgrade and I have dozens of domains, makes a difference.
I will be checking and awaiting for update on your website, but I won't hold my breath honestly.
(Perhaps that's why I'm a customer - moved most of my domains from name.com over the past year).
That and your attention to social media marketing/community management = you're my kind of company.
Some people just can't recognize a good thing as a good thing. As a Namecheap customer, though, I'm pretty darn happy at this news!
No, I don't as I am not Namecheap employee. I don't work or approve off companies that serve US-based clientele, but constantly outsource their customer support to Eastern-block countries and hire people that barely speak English. I think its anti-american frankly speaking, but I don't think you are American citizen anyways so this doesn't apply.
But I do chose who competes for my dollars, so its unfair to show me competitors that you know don't have certain features, while you purposely avoiding those who do have those features. Unless you so out of touch with supposedly your market (anyone can create HN account with "CEO" in it) that you are not aware Dreamhost and Namesilo are offering these services for FREE for many years by now.
And if you really happen to be a Namecheap CEO (highly doubt and scary to think a CEO has time to post on HN) then I'm glad you posted this, as you are only reassuring me in my decision to move out all my domains long time ago.
And when you click on the link you yourself provided, who is the FIRST company in the first column right in your face?? Yeah, you heard about those guys?
NameSilo provides free Whois Guard at least since I moved my domains out of Namecheap some 7 years ago when my disgruntled employee claimed domains zoned with you are his just because he knew my first name, last name and my DOB. Although they were not taken offline, but certainly froze for a week or so before I wasted many hours to try and clear the situation out. Since then I strongly oppose your "security logic" and proudly had at least 4 people move all their domains out. Although frankly I still have fun locking my ex employee out of his own Namecheap account, simply because I happen to know his username and that's all you need to lock someone out attempting wrong password a few times :)
Anyways, let's end this time-consuming worthless conversation, because frankly you are shooting yourself in the foot.
Edit: from the link you provided and clicking on NameCheap name, did you read the February 22nd review about deleting someones 75 domains and not even having phone support to discuss the issue?? Jesus man; how do you sleep with yourself knowing how much stress you have cause another human-being?? :facepalm