Q°emotion harnesses the power of NLP, Affective Computing and AI to help detect emotional insights from the customer experience reviews and open comments and launch impactful corrective actions.

"We believe that the emotional insights helps to accelerate the launch of corrective actions to help have an impact of millions of customers.

We enable customer experience professionals to diffuse customer centricity within their organisation by making transparent and sensible the emotions lived daily by their final customers."

Market leaders in the tourism, retail, banking, services and FMCG industries - such as TUI, Parc Astérix, Carlson Wagonlit Travel, Chanel, McDonalds, Crédit Agricole, Sodexo, Caisse d'Epargne, Heineken, Savencia, Banque Casino, RATP, Kantar use Q°emotion platform to manage millions of reviews and comments.