Qemotion: A new solution to analyse automatically customer comments

Q°emotion harnesses the power of NLP, Affective Computing and AI to help detect emotional insights from the customer experience reviews and open comments and launch impactful corrective actions.

"We believe that the emotional insights helps to accelerate the launch of corrective actions to help have an impact of millions of customers.

We enable customer experience professionals to diffuse customer centricity within their organisation by making transparent and sensible the emotions lived daily by their final customers."

Market leaders in the tourism, retail, banking, services and FMCG industries - such as TUI, Parc Astérix, Carlson Wagonlit Travel, Chanel, McDonalds, Crédit Agricole, Sodexo, Caisse d'Epargne, Heineken, Savencia, Banque Casino, RATP, Kantar use Q°emotion platform to manage millions of reviews and comments.

Last update: Want to test it for your customer comments for free ?

Send an email to contact@qemotion.com with the code : HACKER-NEWS-IS-EMOTIONAL-TOO and we will offer you a free test on the CXinsights.io platform.

Valid up to September 2020.