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as part of engineering at sfdc, I promise you we think very deeply about backups, DR and edge cases, as well as backwards compatibility, and not breaking your code/apis.

I'd like to think we have a good track record. not perfect, of course, but don't believe everything the sales dudes say. ;o)

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Have to second Peter here (hi Peter:). I used to work there, and the only weird thing for me was that they were slow to get the social web for a bunch really smart technologists. It's the enterprise DNA I suppose, but that was the only thing that didn't sit well with me. Otherwise, solid company, great people.

Ah, yes, the sales guys -- the guy who visited us seemed very sharp, and we did get a good impression, overall. But he was dismissive of our DR/business continuity questions, and it raised a number of eyebrows, hence leaving us with the impression above...

I have no trouble believing that this is more of a perception issue than a technical issue.

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