They had hundreds of cars stuck in port in Europe and China over paperwork errors. In the US, they had hundreds of cars stuck in holding lots because they failed to arrange for transportation to their final destinations, or because they failed to coordinate pickups with the buyers, or both. They have a billion-dollar-plus assembly line that sits unused because it doesn't work. There are hundreds of Teslas stuck in shop because Tesla can't manufacture the parts they need for those repairs (and there are no third-party parts suppliers to take the load). They've missed nearly every deadline they've set for themselves, not because the goals are unreachable but because they've overestimated their capabilities or underestimated the difficulty of the task or both. They've paid millions in fines to the SEC, and they're likely to pay millions more soon, all because they can't get their CEO to use Buffer or a similar app/process that would let them review his many inane tweets before review. Their are credible reports of on-the-job injuries swept under the table to avoid worker's comp claims.
Tesla in theory could, and should, be a wonderful company, but that's not the Tesla that actually exists today. And that theoretical Tesla probably won't exist as long as Musk remains in control.