So those who did mid-level things like accounting or office administrative work could no longer find work locally and either had to move or take a lower paying service worker position at Walmart.
Essentially what that reveals is that most of these mid-level jobs are susceptible to the Balassa-Samuelson (BS) effect [1]
Which means that most jobs that do not require physical labor onsite are either being rapidly outsourced to cheaper markets or automated if possible. This ends up being that group in the middle of the pay range and likely accounts for the reduction in overall wages for that group.
[1] http://www.bankpedia.org/index.php/en/87-english/b/23137-bal...